Frequently Asked Questions

Why is it important to have a website?

Technology is moving at a tremendous rate and there is a need for every person who is in business or any organization to have a website. One of the most critical assets that an organization should have is a website. It has many advantages for example advertising, selling products, services and placing orders online. A website will definitely boost your business in terms of profits, market share, professionalism, and customer satisfaction.

Professionalism
If in today’s age you don’t have a website there is a good portion of the market that will not even consider you as an option when they are looking to buy. I know personally if I am dealing with a supplier I am looking to purchase from and they don’t even have a website I pretty much write them off as an option to buy from and my view of that company is diminished to that it is a company that is very poorly managed. With this viewpoint why would I want to purchase from a company like this? Based on my experience most people think similar to myself. There are some people that do not hold this same thought but I would guess that probably 80% of people have bad opinions of companies that don’t have websites.

Ease Of Access
Having a website makes it very easy for people to find you, read up about your company, what you do and answer a bunch of questions they have on your company. By having a website people will be able to find your company when they search for your company on a search engine like google, yahoo or bing. Why not have a website so that you can influence what is displayed about your company and start to improve access of your business to all your existing and potential clients.

Opportunities Abroad
By getting a website it makes it possible for anyone in the world to find your business. If you have a product that can be easily sold online you can dramatically increase your customer base by selling online.

Self Service Customer Support
Another advantage of having a website is that it can improve your customer support and as a result improve your overall customer service. A website can do this if you post support Q&As on your website or create a forum where users can ask each other questions about your product and other users can answer these questions. These answers to common problems or questions are then available on the internet if other customers of yours search in a search engine for a solution to this problem. You can also direct customers to these online documented resources so that they can solve the problem themselves. This can make things much faster for your customers and also make your customer support department more efficient.

 

What Domain name should i choose for my site?

Every website starts with a great domain name. Giants Technology, as the leading domain registrar, offers you a wide variety of domains. Choosing the right domain depends on the type of business you are running and targeted clients. For example .org is used for organizations like NGOs and .ac.zw is mainly chosen for academic institutions like Universities.

What is needed to have a domain name and website?

Registering a Domain name is very easy. We just require the name of the client, name of the organization, chosen domain name e.g example.com, contact details (phone number and email address), the physical address and the registration fee. A domain name is an address that visitors use to access your website for example www.giantstech.co.zw. To create a website we need a minimum of 7 working days depending on the size of the website and its functions.

Can I run a business online?

Absolutely! Hundreds of thousands of small to large businesses use the internet for transacting business activities. Whether it’s a simple business site or a full-fledged online store, you can do it here. We also offer Premium Services like the ability to register a custom domain name (like yourname.com) to put a truly professional look on your site. A lot of businesses can be run online whether you are managing an online store, blog or just a website. You do not need special IT Skills to run an online business also read (Is an IT Degree needed to become an IT expert)